Review and Expert’s Opinion Norton Secure VPN

Ranked 34 from 55 VPNs
3.5

Features

Ease of Use

Support

Pricing

Pricing
  • $4.99 for one device
  • $7.99 for five devices
  • $9.99 for 10 devices

No of. VPN Locations
Servers in 28 Countries

Norton Secure VPN is a great choice for VPN beginners but those who seek complete online anonymity should look elsewhere

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Overview

Introduction

Norton is reasonably good for all looking for simple VPN features. It is developed by Symantec Incorporation known for their famous anti-virus and Norton WiFi Privacy is useful for offering anonymity and online privacy from a public Internet connection. Norton offers good encryption and online activities are routed through a secure and encrypted tunnel to the VPN service’s server. Their apps also offer wonderful security features. But would those looking for advanced VPN features still like it? Read on to find out more.

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Features

  • Protects your data using public Wi-Fi
  • Platforms: Windows, Mac, Android, and iOS
  • Bank-grade encryption
  • Devices per account: 1, 5 or 10
  • One-year, one-device subscription
  • No logging or tracking
  • Provides a 60-day money-back guarantee
  • Allows you to switch virtual locations to access geo-restricted content
  • Offers world-class customer support
  • Customer Support: 24/7 Free
  • Works well with Netflix
  • Servers in: 28 countries

A detailed look at the features

Security and Privacy

Norton has a very clear no-logs policy, which says it does not track anything you do online. Norton uses the AES-128 encryption standard which though good isn’t widely used as the AES-256. It does not have a kill switch, however, we like that both your connection data and online activity are never stored. We also never found any DNS leaks using Norton.

Performance

Norton Secure VPN doesn’t provide raw OpenVPN configuration files. When we tried connecting to UK servers, the speed was pretty good. The US speed tests also ranked above average indicating good performance with respect to speed. Our US performance was above 50-65Mbps indicating above-average performance.

Apps

The client interface looks visually appealing. Your current location and connection status are at first highlighted on a small map and hence even a novice can understand it. You must choose locations from a single alphabetically-sorted list of countries and you have a bonus simple tracker blocking. We loved the app feature which can automatically connect to the VPN when you access an insecure network.

Support

In the case of any issues with Norton Secure VPN, all you need to do is go to their support site, but they are not as good as you expect. For the user’s benefit, there are a small number of FAQs, which are not in detail, and experienced VPN users could know more than what information it provides. They also have 24/7 live chat and phone options. When it comes to living chat, they can answer the basic product and setup questions. But complex issues are not their forte. However, they quickly escalate major issues to more knowledgeable staff, who can solve your problems in a jiffy.

Simultaneous connections Norton Secure VPN supports

Norton lets you select the number of connections you need, which range from 1 to 10. You pay only for what you select and is a big plus.

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Pricing
Monthly plans start at the following rates

  • $4.99 for one device
  • $7.99 for five devices
  • $9.99 for 10 devices

Annual plans

  • $39.99 for one device or five devices
  • $59.99 for 10 devices
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Pricing


3. 5

Pros & Cons

Pros
  • Superior Encryption
  • Unblocks Netflix
  • Covering a single device is relatively cheap
Cons
  • Higher prices for multi-device license
  • Could do with more features or settings
  • Poor support website
  • Symantec is incorporated in the United States, which is not known for its online privacy.

More About Norton Secure VPN

Saving Tips with Norton Secure VPN Services

Get High-Grade VPN protection with special pricing for students with student discount offers made for student budgets. This offer can be accessed on the Norton Student Store. Note that it is only valid for students, studying in the US.

Customer Support

In the case of any issues with Norton Secure VPN, you have to contact their support team which can be done via FAQs, phone, and live chat, but they are not as good as you expect. There are a small number of FAQs that can answer your basic queries but which are not in detail. They also have 24/7 live chat and phone options. When it comes to living chat, they can answer the basic product and setup questions. However, they quickly escalate major issues to more knowledgeable staff, who can solve your problems in a jiffy.

Our Take

If your VPN needs are not too deep and simple, Norton Secure VPN with its decent features might appeal. For those requiring only one device to protect, it’s cheaper to opt for them. Those looking for advanced features may find the lack of some important features like torrenting missing and may opt for bigger names.

Comparision

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